Customer Relations Officer (Full Time / Part Time) 顧客服務主任 (全職/兼職)

  • 百佳超級市場澳門有限公司 - Taste
  • 02/07/2020
全職 零售

職位描述

Job Responsibilities 職位職責:

. Handle customers’ enquiries and customer relation issues (face-to-face / phone / email) at store in a professional and timely manner

. Maintain close guest relationship to create the best customer shopping experience

. Provide training / guidance to colleagues on customer service

. Provide support in cashiering service and sales floor operations if needed

. Assist in ad hoc duties as assigned

. 於店舖內以專業及時的態度處理顧客查詢及顧客關係事宜 (包括面對面 / 電話 / 電郵)

. 與顧客建立良好關係,提供非凡的購物體驗

. 提供顧客服務培訓及指導予店舖同事

. 協助收銀處及貨場的運作

. 其他突發的工作

Job Requirements 職位要求:

. Secondary education or above

. Customer oriented, with good communication and interpersonal skills

. Good command of both written and spoken English and Cantonese

. Shift duty is required

職位要求:

. 中學程度或以上

. 以客為先,良好溝通及人際關係技巧

. 良好英語及廣東話的聽說讀寫能力

. 需輪班工作

Interested parties please forward detailed resume to pnsstorehr@aswatson.com or fax to 2853 1110.

有意者請將履歷電郵至 pnsstorehr@aswatson.com 或傳真至2853 1110以便安排約見。

福利:年終賞金、12天有薪年假、10天法定假期、購物折扣優惠、醫療計劃、退休金計劃、專業培訓及晉升機會。

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the A.S. Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

我們乃平等機會僱主,歡迎所有合資格人士申請。所有資料將會絕對保密,並只用作考慮屈臣氏集團有關或類似職位之申請。未獲取錄之申請者的所有個人資料將於十二個月內予以銷毀。